The Fiber Staffing, LLC’s office, 5830 Granite Parkway Suite 800 Plano, TX, is open
Monday through Friday from the hours of 8:00 am – 5:00 pm. Our local
telephone number is 469.694.0660. Outside of normal business hours, in the
event of an emergency please contact us at the same number.
In the event of an emergency, natural disaster or other uncontrollable event,
Fiber Staffing, LLC will continue to provide service to you through our corporate
network from a location where phones and computers are functional. Fiber
Staffing, LLC will do everything possible to support you in meeting your needs
during crisis situations. A copy of our Emergency Management Plan is available
upon request.
Our goal is to always provide you with a consistent level of service. If for any
reason you are dissatisfied with our service or the service provided by one of our
healthcare professionals, we encourage you to contact the local manager to
discuss the issue. Fiber Staffing, LLC has processes in place to resolve customer
complaints in an effective and efficient manner. If the resolution does not meet
your expectations, we encourage you to call the Fiber Staffing, LLC corporate
office at 469.694.0660. A corporate representative will work with you to resolve
your concern. Any individual or organization that has concern about the quality
and safety of patient care delivered by Fiber Staffing, LLC healthcare
professionals, which has not been addressed by Fiber Staffing, LLC
management, is encouraged to contact The Joint Commission at
www.jointcommission.org or by calling the Office of Quality Monitoring at 630.
792.5636. Fiber Staffing, LLC demonstrates this commitment by taking no
retaliatory or disciplinary action against providers when they do report safety or
quality of care concerns to The Joint Commission.
